Cancellation Policy

Customer Cancellation Window

[REPLACE: CANCELLATION WINDOW / RULE]. The supplied information says cancellation rule is not yet defined, so this policy needs confirmation before launch.

Processed or Dispatched Orders

Orders that have already been processed, packed or dispatched may not be cancellable unless confirmed by the business.

Custom and Wholesale Orders

Custom, altered and wholesale orders may have separate cancellation terms that should be stated in the quotation or order confirmation.

Refund Handling

[REPLACE: REFUND HANDLING FOR CANCELLED ORDERS]. Refund method and timeline should match the confirmed payment process.

Business-Initiated Cancellations

The business may cancel an order if product availability, pricing, payment, address, compliance or operational issues prevent fulfilment. The customer should be informed through official contact details.

Contact Procedure

Send cancellation requests to support@gandhibrothers.in or the confirmed WhatsApp number with order and contact details.